PRIVACY POLICY :

Welcome to My Pandit Ji.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website and services. By using our website, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT : 

We may collect the following information from users :

  • Full Name

  • Mobile Number (including WhatsApp number)

  • Email Address

  • Address (for pooja services or product delivery)

  • Pooja Date & Time details

  • Payment-related details (processed securely via payment gateways)

  • Any other information voluntarily provided by the user

  • Note : We do not store your card, UPI PIN, or banking passwords.

2. HOW WE USE YOUR INFORMATION : 

We use your information to:

  • Book and manage pooja services

  • Assign Pandit Ji for requested services

  • Process payments and confirmations

  • Deliver products and services

  • Send order updates via WhatsApp, SMS, or Email

  • Improve our website and services

  • Resolve disputes and customer support issues

3. PAYMENT INFORMATION : 

All payments are processed through secure third-party payment gateways (such as Razorpay, UPI, etc.).

We do not store or have access to:

  • Debit/Credit card details

  • UPI PIN

  • Net banking credentials

Payment gateways follow their own privacy and security policies.

4. SHARING OF INFORMATION : 

We do not sell or rent your personal information to anyone.

We may share limited information only with:

  • Assigned Pandit Ji (for service fulfillment)

  • Delivery partners (for product delivery)

  • Payment gateway providers (for transaction processing)

  • Legal authorities if required by law

5. COOKIES & TRACKING :

Our website may use cookies to:

  • Improve user experience

  • Remember user preferences

  • Analyze website traffic

You can disable cookies from your browser settings if you wish.

6. DATA SECURITY :

We take reasonable security measures to protect your personal information, including:

  • Secure servers

  • Restricted access

  • SSL encryption (where applicable)

However, no method of transmission over the internet is 100% secure.

7. USERS RESPONSIBILITIES  : 

Users are responsible for:

  • Providing correct date, time, and address details

  • Ensuring contact information is accurate

If incorrect details are entered, users must contact us immediately via WhatsApp or call for correction.

8. CHILDREN’S INFORMATION :

Our services are not intended for children under 18 years.
We do not knowingly collect personal information from minors.

9. THIRD PARTY LINKS : 

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

10. CHANGES TO THIS POLICY :

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

11. CONTACTS : 

If you have any questions about this Privacy Policy, you can contact us at:

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